If there a way of setting up a holding/pending area for tasks which can stay located there, unassigned and assigned at a later date.
I have Projects where I know I'll need to assign a task to a member of a department but not who.
So if I had a place where I can hold onto the tasks until I know where I'm assigning the task to that would be great.
Is it a case where I will need to create another user to accommodate my needs?
You can create some virtual user who are placeholder for example virtual.development. assign all tickets to him and when you know to which developer you like to assignee the Issue search for the tickets who are assigned to your virtual user.
It's the easiest way in my opinion. I have worked with this "buckets" many times in serveral companys. Its also a good workaround for selfassigneeing departments. With an sort of ranking (perhabs greenhopper ranking field) you have get an backlog list per department and the employees will take only one Issue per time and alsways from the top of the backlog. And you as projectmanager or head of departmend can concentrate on other things ;).
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs