hi jira with The following problem , not start :( plz help me

parsdanisun January 12, 2015

2015-01-13 01:47:18,243 ThreadPoolAsyncTaskExecutor::Thread 17 ERROR [net.sf.ehcache.Cache] Unable to set localhost. This prevents creation of a GUID. Cause was: WEBsrv-02.DE.Alborz.Local: WEBsrv-02.DE.Alborz.Local
java.net.UnknownHostException: WEBsrv-02.DE.Alborz.Local: WEBsrv-02.DE.Alborz.Local
at java.net.InetAddress.getLocalHost(InetAddress.java:1354)
at net.sf.ehcache.Cache.<clinit>(Cache.java:95)
at net.sf.ehcache.config.ConfigurationHelper.createCache(ConfigurationHelper.java:291)
at net.sf.ehcache.config.ConfigurationHelper.createDefaultCache(ConfigurationHelper.java:241)
at net.sf.ehcache.CacheManager.configure(CacheManager.java:262)
at net.sf.ehcache.CacheManager.init(CacheManager.java:196)
at net.sf.ehcache.CacheManager.<init>(CacheManager.java:183)
at net.sf.ehcache.CacheManager.create(CacheManager.java:343)
at com.tempoplugin.core.cache.impl.TempoCacheManagerImpl.<init>(TempoCacheManagerImpl.java:26) <+3> (NativeConstructorAccessorImpl.java:39) (DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:513)
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:100)
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:61)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateBean(AbstractAutowireCapableBeanFactory.java:877)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:839)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:440)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory$1.run(AbstractAutowireCapableBeanFactory.java:409)
at java.security.AccessController.doPrivileged(Native Method)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:380)
at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:264)
at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:222)
at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:261)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:185)
at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:164)
at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:429)
at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:728)
at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.access$1600(AbstractDelegatedExecutionApplicationContext.java:69)
at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext$4.run(AbstractDelegatedExecutionApplicationContext.java:355)
at org.springframework.osgi.util.internal.PrivilegedUtils.executeWithCustomTCCL(PrivilegedUtils.java:85)
at org.springframework.osgi.context.support.AbstractDelegatedExecutionApplicationContext.completeRefresh(AbstractDelegatedExecutionApplicationContext.java:320)
at org.springframework.osgi.extender.internal.dependencies.startup.DependencyWaiterApplicationContextExecutor$CompleteRefreshTask.run(DependencyWaiterApplicationContextExecutor.java:132)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)

2 answers

0 votes
parsdanisun January 13, 2015

jira.png

parsdanisun January 13, 2015

Jira web page (The time stop or start jira )of a few seconds is conect And then nothing....

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 14, 2015

Your network setup on the server is blocking access to the web front end. This is not a Jira question, there's something fundamentally broken on your network setup. the fact that your hosts file was wrong (and may still be) is rather a worry on this machine - I think you need help from whoever built the machine and mangled the networking settings.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2015

Ohh, that sounds like your network setup is broken.

On the JIRA server, could you try:

nslookup WEBsrv-02.DE.Alborz.Local

Does that come back with a valid IP address?  And more importantly, is it the right IP address?

If it does, then could you have a look at your "hosts" file ( /etc/hosts ) and make sure that is correct?

(Note that I've assumed a unix type operating system here - the location of hosts and availabilty of nslookup on a windows box is not something I'm sure of - you'll need to find them for yourself)

parsdanisun January 12, 2015
In this way it is difficult to explain what I should do?
https://confluence.atlassian.com/display/CONFKB/Confluence+Logs+Errors+This+prevents+creation+of+a+GUID+Due+to+Incorrect+Host+Name
The contents of my hosts files

127.0.0.1 localhost localhost.localdomain localhost4 localhost4.localdomain4
::1 localhost localhost.localdomain localhost6 localhost6.localdomain6

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2015

Your system does not have an external address for itself by the look of it. You need to add WEBsrv-02.DE.Alborz.Local as a host name. Find out what the *external* IP address of your machine is (127.0.0.1 and ::1 are both "home", meaning "this machine") and add a line to hosts: aaa.bbb.ccc.ddd WEBsrv-02.DE.Alborz.Local

parsdanisun January 12, 2015

add lin hosts file 127.0.0.1 websrv-02.de.alborz.local is ok? or ipvali + websrv-02.de.alborz.local should add the file?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2015

Neither. Leave the 127 address alone. Put in the ip address of the server where I wrote aaa.bbb.ccc.ddd

parsdanisun January 12, 2015

jira has now come up without error but does not appear on a Web page .nmy know where is the problem. jira previously worked and the problem was caused by maintenance server :( And have no problem without changing the hosts file.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2015

Ok, so what does the log file say now that it is running?

parsdanisun January 12, 2015

jira start without error, but the page does not appear :((

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2015

"Page does not appear" is not clear - is there an error? Or just a blank page? If it's a blank page, then are you sure you are on the right url? E.g. jira is running on http://WEBsrv-02.DE/jira but all you've entered is http://WEBsrv-02.DE But you really do need to read the log file for more on startup - are you sure Jira is started ok? Does it say "ok, Jira is ready" at the bottom of the log with no further warnings or errors? Not "jira is locked" or any other worrying message?

parsdanisun January 13, 2015

all Log jira to remove personal information with *** 2015-01-14 00:02:47,545 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] **************** JIRA starting... **************** 2015-01-14 00:02:47,685 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] ___ Environment _____________________________ JIRA Build : 6.1.4#6159-sha1:44eaedef2e4a625c6c7183698b2468d4719c20dc Build Date : Tue Nov 19 00:00:00 CET 2013 JIRA Installation Type : Standalone Application Server : Apache Tomcat/7.0.29 - Servlet API 3.0 Java Version : 1.6.0_23 - Sun Microsystems Inc. Current Working Directory : /opt/atlassian-jira-6.1.4-standalone/bin Maximum Allowable Memory : 3640MB Total Memory : 2944MB Free Memory : 2283MB Used Memory : 661MB Memory Pool: Code Cache : Code Cache: init = 2555904(2496K) used = 1820480(1777K) committed = 2555904(2496K) max = 50331648(49152K) Memory Pool: PS Eden Space : PS Eden Space: init = 805306368(786432K) used = 686174592(670092K) committed = 805306368(786432K) max = 1163198464(1135936K) Memory Pool: PS Survivor Space : PS Survivor Space: init = 134217728(131072K) used = 6523016(6370K) committed = 134217728(131072K) max = 134217728(131072K) Memory Pool: PS Old Gen : PS Old Gen: init = 2147483648(2097152K) used = 0(0K) committed = 2147483648(2097152K) max = 2863333376(2796224K) Memory Pool: PS Perm Gen : PS Perm Gen: init = 21757952(21248K) used = 20000136(19531K) committed = 21757952(21248K) max = 402653184(393216K) JVM Input Arguments : -Djava.util.logging.config.file=/opt/atlassian-jira-6.1.4-standalone/conf/logging.properties -XX:MaxPermSize=384m -Xms3072m -Xmx4096m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -Dorg.dom4j.factory=com.atlassian.core.xml.InterningDocumentFactory -XX:+PrintGCDateStamps -XX:-OmitStackTraceInFastThrow -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/opt/atlassian-jira-6.1.4-standalone/endorsed -Dcatalina.base=/opt/atlassian-jira-6.1.4-standalone -Dcatalina.home=/opt/atlassian-jira-6.1.4-standalone -Djava.io.tmpdir=/opt/atlassian-jira-6.1.4-standalone/temp Java Compatibility Information : JIRA version = 6.1.4, Java Version = 1.6.0_23 ___ Java System Properties _________________ atlassian.standalone : JIRA catalina.base : /opt/atlassian-jira-6.1.4-standalone catalina.home : /opt/atlassian-jira-6.1.4-standalone catalina.useNaming : true common.loader : ${catalina.base}/lib, ${catalina.base}/lib/*.jar, ${catalina.home}/lib, ${catalina.home}/lib/*.jar file.encoding : UTF-8 file.encoding.pkg : sun.io java.awt.graphicsenv : sun.awt.X11GraphicsEnvironment java.awt.headless : true java.awt.printerjob : sun.print.PSPrinterJob java.class.version : 50.0 java.home : /opt/jdk1.6.0_23/jre java.io.tmpdir : /opt/atlassian-jira-6.1.4-standalone/temp java.naming.factory.initial : org.apache.naming.java.javaURLContextFactory java.naming.factory.url.pkgs : org.apache.naming java.runtime.name : Java(TM) SE Runtime Environment java.runtime.version : 1.6.0_23-b05 java.specification.name : Java Platform API Specification java.specification.vendor : Sun Microsystems Inc. java.specification.version : 1.6 java.util.logging.config.file : /opt/atlassian-jira-6.1.4-standalone/conf/logging.properties java.util.logging.manager : org.apache.juli.ClassLoaderLogManager java.vendor : Sun Microsystems Inc. java.vendor.url : http://java.sun.com/ java.vendor.url.bug : http://java.sun.com/cgi-bin/bugreport.cgi java.version : 1.6.0_23 java.vm.info : mixed mode java.vm.name : Java HotSpot(TM) 64-Bit Server VM java.vm.specification.name : Java Virtual Machine Specification java.vm.specification.vendor : Sun Microsystems Inc. java.vm.specification.version : 1.0 java.vm.vendor : Sun Microsystems Inc. java.vm.version : 19.0-b09 mail.mime.decodeparameters : true org.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER : true org.dom4j.factory : com.atlassian.core.xml.InterningDocumentFactory os.arch : amd64 os.name : Linux os.version : 2.6.32-431.11.2.el6.x86_64 package.access : sun., org.apache.catalina., org.apache.coyote., org.apache.tomcat., org.apache.jasper. package.definition : sun., java., org.apache.catalina., org.apache.coyote., org.apache.tomcat., org.apache.jasper. server.loader : shared.loader : sun.arch.data.model : 64 sun.boot.library.path : /opt/jdk1.6.0_23/jre/lib/amd64 sun.cpu.endian : little sun.cpu.isalist : sun.io.unicode.encoding : UnicodeLittle sun.java.launcher : SUN_STANDARD sun.jnu.encoding : UTF-8 sun.management.compiler : HotSpot 64-Bit Server Compiler sun.os.patch.level : unknown tomcat.util.buf.StringCache.byte.enabled : true tomcat.util.scan.DefaultJarScanner.jarsToSkip : bootstrap.jar, commons-daemon.jar, tomcat-juli.jar, annotations-api.jar, el-api.jar, jsp-api.jar, servlet-api.jar, catalina.jar, catalina-ant.jar, catalina-ha.jar, catalina-tribes.jar, jasper.jar, jasper-el.jar, ecj-*.jar, tomcat-api.jar, tomcat-util.jar, tomcat-coyote.jar, tomcat-dbcp.jar, tomcat-jni.jar, tomcat-spdy.jar, tomcat-i18n-en.jar, tomcat-i18n-es.jar, tomcat-i18n-fr.jar, tomcat-i18n-ja.jar, tomcat-juli-adapters.jar, catalina-jmx-remote.jar, catalina-ws.jar, tomcat-jdbc.jar, commons-beanutils*.jar, commons-codec*.jar, commons-collections*.jar, commons-dbcp*.jar, commons-digester*.jar, commons-fileupload*.jar, commons-httpclient*.jar, commons-io*.jar, commons-lang*.jar, commons-logging*.jar, commons-math*.jar, commons-pool*.jar, jstl.jar, geronimo-spec-jaxrpc*.jar, wsdl4j*.jar, ant.jar, ant-junit*.jar, aspectj*.jar, jmx.jar, h2*.jar, hibernate*.jar, httpclient*.jar, jmx-tools.jar, jta*.jar, log4j*.jar, mail*.jar, slf4j*.jar, xercesImpl.jar, xmlParserAPIs.jar, xml-apis.jar, dnsns.jar, ldapsec.jar, localedata.jar, sunjce_provider.jar, sunmscapi.jar, sunpkcs11.jar, jhall.jar, tools.jar, sunec.jar, zipfs.jar, apple_provider.jar, AppleScriptEngine.jar, CoreAudio.jar, dns_sd.jar, j3daudio.jar, j3dcore.jar, j3dutils.jar, jai_core.jar, jai_codec.jar, mlibwrapper_jai.jar, MRJToolkit.jar, vecmath.jar, junit.jar, junit-*.jar, ant-launcher.jar user.country : US user.dir : /opt/atlassian-jira-6.1.4-standalone/bin user.home : /root user.language : en user.name : root user.timezone : Europe/Berlin 2015-01-14 00:02:47,805 localhost-startStop-1 INFO [atlassian.jira.startup.JiraHomeStartupCheck] The jira.home directory '/opt/atlassian-jira-6.1.4-standalone/home' is validated and locked for exclusive use by this instance. 2015-01-14 00:02:47,818 localhost-startStop-1 INFO [jira.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /opt/atlassian-jira-6.1.4-standalone/home/dbconfig.xml 2015-01-14 00:02:47,880 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] Running JIRA startup checks. 2015-01-14 00:02:47,881 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] JIRA pre-database startup checks completed successfully. 2015-01-14 00:02:47,924 localhost-startStop-1 INFO [jira.config.database.DatabaseConfigurationManagerImpl] Now running Database Checklist Launcher 2015-01-14 00:02:47,929 localhost-startStop-1 ERROR [jira.appconsistency.db.PostgresSchemaConfigCheck] The schema name 'null' in your dbconfig.xml file contains upper case characters and JIRA only supports lower case schemas in POSTGRES. 2015-01-14 00:02:47,929 localhost-startStop-1 ERROR [jira.appconsistency.db.PostgresSchemaConfigCheck] JIRA will work as long as the real schema name in the Postgres database is really lower case. 2015-01-14 00:02:47,929 localhost-startStop-1 ERROR [jira.appconsistency.db.PostgresSchemaConfigCheck] Please refer to the JIRA database documentation at the following URL: http://www.atlassian.com/software/jira/docs/latest/databases/postgres.html 2015-01-14 00:02:49,085 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Product Name is PostgreSQL 2015-01-14 00:02:49,085 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Product Version is 9.2.3 2015-01-14 00:02:49,085 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Driver Name is PostgreSQL Native Driver 2015-01-14 00:02:49,085 localhost-startStop-1 INFO [core.entity.jdbc.DatabaseUtil] Database Driver Version is PostgreSQL 9.0 JDBC4 (build 801) 2015-01-14 00:02:51,058 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseChecklistLauncher] JIRA database startup checks completed successfully. 2015-01-14 00:02:51,059 localhost-startStop-1 INFO [jira.config.database.DatabaseConfigurationManagerImpl] Now running Post database-configuration launchers 2015-01-14 00:02:51,595 localhost-startStop-1 INFO [jira.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from /opt/atlassian-jira-6.1.4-standalone/home/dbconfig.xml 2015-01-14 00:02:53,250 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseLauncher] Database transactions enabled: true 2015-01-14 00:02:53,250 localhost-startStop-1 INFO [atlassian.jira.startup.DatabaseLauncher] Using JIRA's default for database transaction isolation level: 2 2015-01-14 00:02:53,258 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] Database configuration OK ___ Database Configuration _________________ Loading entityengine.xml from : file:/opt/atlassian-jira-6.1.4-standalone/atlassian-jira/WEB-INF/classes/entityengine.xml Entity model field type name : postgres72 Entity model schema name : Database Version : PostgreSQL - 9.2.3 Database Driver : PostgreSQL Native Driver - PostgreSQL 9.0 JDBC4 (build 801) Database URL : jdbc:postgresql://localhost:5432/**** Database JDBC config : postgres72 jdbc:postgresql://localhost:5432/*** 2015-01-14 00:02:53,260 localhost-startStop-1 INFO [atlassian.jira.startup.ClusteringChecklistLauncher] JIRA clustering startup checks completed successfully. 2015-01-14 00:02:53,260 localhost-startStop-1 INFO [atlassian.jira.startup.JiraStartupLogger] ___ Starting the JIRA Plugin System _________________ 2015-01-14 00:02:53,261 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Initialising the plugin system 2015-01-14 00:03:10,489 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.jira.project-templates-plugin, com.atlassian.jira.jira-issue-nav-plugin, com.jiraeditor.jeditor, com.atlassian.jirawallboard.atlassian-wallboard-plugin, jira-timesheet-plugin, 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localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.jira.project-templates-plugin, com.jiraeditor.jeditor, jira-timesheet-plugin, com.tempoplugin.tempo-plan-core, net.youngaweb.jira.issue-type-ui-filter, com.atlassian.plugins.atlassian-nav-links-plugin, com.jitterplugin.jira.jitter-notify, com.atlassian.gadgets.directory, com.atlassian.webhooks.atlassian-webhooks-plugin, com.atlassian.jira.plugins.webhooks.jira-webhooks-plugin, com.atlassian.plugins.atlassian-project-creation-plugin, com.atlassian.jira.plugin.customfield.crm, com.tngtech.jira.plugins.schizophrenia, com.metainf.jira.plugin.emailissue, com.atlassian.activeobjects.activeobjects-plugin, com.tempoplugin.tempo-teams, com.atlassian.jira.jira-invite-user-plugin, com.tauron.user-activity, com.stonikbyte.jira.plugins.project-docs-plugin, com.atlassian.servicedesk, com.atlassian.streams.streams-thirdparty-plugin, com.atlassian.jira.plugins.workinghours, 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com.tngtech.jira.plugins.schizophrenia, com.metainf.jira.plugin.emailissue, com.atlassian.activeobjects.activeobjects-plugin, com.tempoplugin.tempo-teams, com.atlassian.jira.jira-invite-user-plugin, com.tauron.user-activity, com.stonikbyte.jira.plugins.project-docs-plugin, com.atlassian.servicedesk, com.atlassian.streams.streams-thirdparty-plugin, com.atlassian.jira.plugins.workinghours, com.pyxis.greenhopper.jira, info.renjithv.votecomments.jira-addon-votecomments, com.atlassian.plugins.atlassian-whitelist-ui-plugin, com.tempoplugin.tempo-core, com.atlassian.jira.plugins.jira-development-integration-plugin, com.atlassian.jira.gadgets, com.obss.plugin.jiraclient, com.atlassian.plugins.atlassian-whitelist-api-plugin], 56 seconds remaining 2015-01-14 00:03:14,130 ThreadPoolAsyncTaskExecutor::Thread 2 WARN [sf.ehcache.config.ConfigurationFactory] No configuration found. Configuring ehcache from ehcache-failsafe.xml found in the classpath: bundle://153.0:5/ehcache-failsafe.xml 2015-01-14 00:03:14,490 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.atlassian.jira.project-templates-plugin, com.tempoplugin.tempo-plan-core, com.atlassian.plugins.atlassian-nav-links-plugin, com.atlassian.gadgets.directory, com.atlassian.plugins.atlassian-project-creation-plugin, com.tempoplugin.tempo-teams, com.stonikbyte.jira.plugins.project-docs-plugin, com.atlassian.servicedesk, com.pyxis.greenhopper.jira, com.tempoplugin.tempo-core], 55 seconds remaining 2015-01-14 00:03:15,493 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.stonikbyte.jira.plugins.project-docs-plugin, com.atlassian.servicedesk, com.pyxis.greenhopper.jira], 54 seconds remaining 2015-01-14 00:03:16,222 ThreadPoolAsyncTaskExecutor::Thread 12 INFO [atlassian.servicedesk.lifecycle] ********************************************************************************* JIRA ServiceDesk v1.2.5 # built 2014-04-04T08:24:27.804+02:00 - plugin starting... ********************************************************************************* 2015-01-14 00:03:16,494 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.stonikbyte.jira.plugins.project-docs-plugin, com.atlassian.servicedesk, com.pyxis.greenhopper.jira], 53 seconds remaining 2015-01-14 00:03:17,491 ThreadPoolAsyncTaskExecutor::Thread 12 WARN [greenhopper.service.issue.IssueFieldManagerImpl] The GreenHopper IssueFieldManagerImpl service has been wired and is now ready for use 2015-01-14 00:03:17,494 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.pyxis.greenhopper.jira], 52 seconds remaining 2015-01-14 00:03:18,494 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.pyxis.greenhopper.jira], 51 seconds remaining 2015-01-14 00:03:18,571 ThreadPoolAsyncTaskExecutor::Thread 12 WARN [atlassian.greenhopper.service.BridgeServiceLocator] The GreenHopper BridgeServiceLocator has been wired and is ready for use 2015-01-14 00:03:19,117 ThreadPoolAsyncTaskExecutor::Thread 12 INFO [greenhopper.service.logging.LogSupport] ********************************************************************************* Atlassian GreenHopper v6.6.0 #93a1b57e25e0dce3 built 2014-09-05T06:33:50.168+02:00 - plugin starting... ********************************************************************************* 2015-01-14 00:03:19,143 ThreadPoolAsyncTaskExecutor::Thread 12 INFO [greenhopper.service.logging.LogSupport] JIRA Agile Run History JIRA Agile v6.4.3 (8b64c9843d011df8) started at 11 Aug 2014 07:59 *JIRA Agile v6.6.0 (93a1b57e25e0dce3) started at 10 Sep 2014 06:48 2015-01-14 00:03:19,230 ThreadPoolAsyncTaskExecutor::Thread 12 INFO [greenhopper.service.logging.LogSupport] The following JIRA Agile upgrade tasks have been run on this system JAG UpgradeTask 12 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 12 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 13 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 13 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2687 ms JAG UpgradeTask 14 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 14 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 0 ms JAG UpgradeTask 15 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 15 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 674 ms JAG UpgradeTask 16 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 16 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 17 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 17 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 183 ms JAG UpgradeTask 18 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 18 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 1 ms JAG UpgradeTask 19 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 19 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 35 ms JAG UpgradeTask 20 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 20 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 21 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 21 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 22 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 22 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 302 ms JAG UpgradeTask 23 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 23 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 24 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 24 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 4 ms JAG UpgradeTask 25 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 25 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 210 ms JAG UpgradeTask 26 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 26 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2474 ms JAG UpgradeTask 27 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 27 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 178 ms JAG UpgradeTask 28 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 28 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2360 ms JAG UpgradeTask 29 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 29 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 180 ms JAG UpgradeTask 30 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 30 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 72 ms JAG UpgradeTask 31 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 31 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 32 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 32 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 322 ms JAG UpgradeTask 33 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 33 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 161 ms JAG UpgradeTask 34 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 34 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 385 ms JAG UpgradeTask 35 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 35 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 154 ms JAG UpgradeTask 36 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 36 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2 ms JAG UpgradeTask 37 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 37 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 1459 ms JAG UpgradeTask 38 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 38 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 23 ms JAG UpgradeTask 39 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 39 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 2191 ms JAG UpgradeTask 40 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 40 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 406 ms JAG UpgradeTask 41 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 41 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 232 ms JAG UpgradeTask 42 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 42 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 236 ms JAG UpgradeTask 43 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 43 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 11 ms JAG UpgradeTask 44 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 44 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 475 ms JAG UpgradeTask 45 started at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) JAG UpgradeTask 45 ended at 11 Aug 2014 07:59 within JAG v6.4.3 (8b64c9843d011df8) and took 276 ms 2015-01-14 00:03:19,494 localhost-startStop-1 INFO [atlassian.plugin.util.WaitUntil] Plugins that have yet to be enabled: [com.pyxis.greenhopper.jira], 50 seconds remaining 2015-01-14 00:03:21,014 localhost-startStop-1 INFO [jira.plugins.monitor.MonitoringScheduler] Scheduling metrics collector to run every 10000ms... 2015-01-14 00:03:21,019 localhost-startStop-1 INFO [plugins.monitor.rrd4j.RrdUpdater] Reusing existing RrdDb: /opt/atlassian-jira-6.1.4-standalone/home/monitor/ConnectionPoolGraph.rrd4j 2015-01-14 00:03:21,030 localhost-startStop-1 INFO [plugins.monitor.rrd4j.RrdUpdater] Reusing existing RrdDb: /opt/atlassian-jira-6.1.4-standalone/home/monitor/DatabaseReadWritesGraph.rrd4j 2015-01-14 00:03:21,030 localhost-startStop-1 INFO [jira.plugins.monitor.MonitorLauncher] Started JIRA monitoring 2015-01-14 00:03:21,856 localhost-startStop-1 INFO [atlassian.servicedesk.lifecycle] ********************************************************************************* JIRA ServiceDesk v1.2.5 # built 2014-04-04T08:24:27.804+02:00 - Starting initialisation... ********************************************************************************* 2015-01-14 00:03:21,857 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Checking licensing... 2015-01-14 00:03:21,869 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Checking for add on downgrade... 2015-01-14 00:03:21,872 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Initialising ActiveObjects support and running AO upgrade tasks... 2015-01-14 00:03:21,928 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getTimeMetrics() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,928 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getReports() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,929 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$SeriesAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO.getSeries() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,930 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportDao com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ThemeDao.getViewport() does not have a value specified for the reverse element of its OneToOne annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,930 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFieldValueDao[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFieldDao.getValues() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,930 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFieldDao[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao.getFields() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,931 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$RequestTypeGroupAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao.getGroups() does not have a value specified for the reverse element of its ManyToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,931 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$RequestTypeGroupAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao.getGroups() does not have a value specified for the through element of its ManyToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,931 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$VPStatusMappingDao[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao.getStatusMappings() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,931 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$RequestTypeGroupAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportDao.getGroups() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,932 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportDao com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ThemeDao.getViewport() does not have a value specified for the reverse element of its OneToOne annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,932 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportDao.getRequestForms() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,933 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ConfluenceKBLabelAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao.getKBLabels() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,933 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ConfluenceKBEnabledAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao.getKBEnabled() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,933 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ConfluenceKBLabelAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ConfluenceKBAO.getKBLabels() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,933 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ConfluenceKBEnabledAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ConfluenceKBAO.getKBEnabled() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,935 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getTimeMetrics() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,935 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getReports() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,936 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$QueueColumnAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$QueueDao.getColumns() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,938 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getTimeMetrics() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,939 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getReports() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,939 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$MetricConditionRefAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO.getMetricConditions() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,939 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$GoalAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO.getGoals() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,940 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$QueueColumnAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$QueueDao.getColumns() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,941 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$RequestTypeGroupAO.getRequestTypes() does not have a value specified for the reverse element of its ManyToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,941 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ViewportFormDao[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$RequestTypeGroupAO.getRequestTypes() does not have a value specified for the through element of its ManyToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,943 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getTimeMetrics() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,943 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getReports() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,946 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getTimeMetrics() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,946 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getReports() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,948 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$TimeMetricAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getTimeMetrics() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:21,948 localhost-startStop-1 WARN [java.ao.schema.SchemaGenerator] public abstract com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ReportAO[] com.atlassian.servicedesk.internal.ao.schema.current.CurrentSchema$ServiceDeskDao.getReports() does not have a value specified for the reverse element of its OneToMany annotation. A value will be required by a future version of ActiveObjects. 2015-01-14 00:03:23,079 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Running add on upgrade tasks... 2015-01-14 00:03:23,088 localhost-startStop-1 INFO [atlassian.servicedesk.lifecycle] ********************************************************************************* ******** ********************************************************************************* 2015-01-14 00:03:23,088 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Loading dynamic modules... 2015-01-14 00:03:23,568 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Registering event listeners... 2015-01-14 00:03:23,570 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Adding customer fields support... 2015-01-14 00:03:23,586 localhost-startStop-1 INFO [servicedesk.internal.customfields.ServiceDeskCustomFields] Creating Origin Global Custom Field... 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'plugin.tts:timetoSla'. Is the plugin present and enabled? 2015-01-14 00:03:23,699 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-session-cft'. Is the plugin present and enabled? 2015-01-14 00:03:23,748 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-multi-session-cft'. Is the plugin present and enabled? 2015-01-14 00:03:23,748 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-testing-status-cft'. Is the plugin present and enabled? 2015-01-14 00:03:23,748 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'plugin.tts:timetoSla'. Is the plugin present and enabled? 2015-01-14 00:03:23,824 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Invalidating look and feel cache... 2015-01-14 00:03:23,829 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Adding auto watch handler... 2015-01-14 00:03:23,829 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Adding security type... 2015-01-14 00:03:23,854 localhost-startStop-1 INFO [atlassian.servicedesk.bootstrap.lifecycle] Adding project roles... 2015-01-14 00:03:24,113 localhost-startStop-1 INFO [atlassian.servicedesk.lifecycle] ********************************************************************************* JIRA ServiceDesk v1.2.5 # built 2014-04-04T08:24:27.804+02:00 - Finished initialisation. ********************************************************************************* 2015-01-14 00:03:24,122 localhost-startStop-1 INFO [atlassian.servicedesk.lifecycle] JIRA ServiceDesk Run History JIRA ServiceDesk v1.2.5 () started at 07 May 2014 07:18 JIRA ServiceDesk v1.2.7 (DevVersion) started at 13 Sep 2014 05:51 *JIRA ServiceDesk v1.2.5 () started at 13 Sep 2014 11:16 2015-01-14 00:03:24,136 localhost-startStop-1 INFO [atlassian.servicedesk.lifecycle] The following JIRA ServiceDesk upgrade tasks have been run on this system UpgradeTask AO-1 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask AO-1 ended at 07 May 2014 07:18 within v1.2.5 () and took 1961 ms UpgradeTask AO-201 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask AO-201 ended at 07 May 2014 07:18 within v1.2.5 () and took 731 ms UpgradeTask AO-300 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask AO-300 ended at 07 May 2014 07:18 within v1.2.5 () and took 783 ms UpgradeTask AO-400 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask AO-400 ended at 07 May 2014 07:18 within v1.2.5 () and took 967 ms UpgradeTask AO-501 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask AO-501 ended at 07 May 2014 07:18 within v1.2.5 () and took 1809 ms UpgradeTask UPG-1 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask UPG-1 ended at 07 May 2014 07:18 within v1.2.5 () and took 0 ms UpgradeTask UPG-2 started at 07 May 2014 07:18 within v1.2.5 () UpgradeTask UPG-2 ended at 07 May 2014 07:18 within v1.2.5 () and took 7 ms 2015-01-14 00:03:24,136 localhost-startStop-1 INFO [atlassian.servicedesk.lifecycle] ********************************************************************************* JIRA ServiceDesk v1.2.5 # built 2014-04-04T08:24:27.804+02:00 - started. How can we help you? ********************************************************************************* 2015-01-14 00:03:24,646 localhost-startStop-1 INFO [greenhopper.service.logging.LogSupport] ********************************************************************************* Atlassian GreenHopper v6.6.0 #93a1b57e25e0dce3 built 2014-09-05T06:33:50.168+02:00 - plugin started. 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includes/lib/calendar/Calendar-translations-tests-min.js 2015-01-14 00:03:26,560 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting current build number to 6159 2015-01-14 00:03:26,563 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting current version to 6.1.4 2015-01-14 00:03:26,564 localhost-startStop-1 INFO [atlassian.jira.upgrade.UpgradeManagerImpl] Setting downgrade version to 6.0.8 2015-01-14 00:03:26,566 localhost-startStop-1 INFO [jira.whatsnew.listeners.WhatsNewUpgradeFinishedListenerImpl] Enabling show-whats-new-flag for all users 2015-01-14 00:03:29,686 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Returned module for key 'com.pyxis.greenhopper.jira:greenhopper-taskboard-shortcut' was null. Not enabling. 2015-01-14 00:03:29,686 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Returned module for key 'com.pyxis.greenhopper.jira:greenhopper-chartboard-shortcut' was null. Not enabling. 2015-01-14 00:03:29,686 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Returned module for key 'com.pyxis.greenhopper.jira:greenhopper-releasedboard-shortcut' was null. Not enabling. 2015-01-14 00:03:29,690 localhost-startStop-1 INFO [atlassian.plugin.manager.DefaultPluginManager] Returned module for key 'com.pyxis.greenhopper.jira:greenhopper-delete-shortcut' was null. Not enabling. 2015-01-14 00:03:29,691 localhost-startStop-1 INFO [greenhopper.plugin.sampledata.JiraImportersPluginInstallerImpl] Checking if jira-importers-plugin is present and at version 4.4 or higher 2015-01-14 00:03:29,691 localhost-startStop-1 INFO [greenhopper.plugin.sampledata.JiraImportersPluginInstallerImpl] jira-importers-plugin already at 6.0.26. 2015-01-14 00:03:29,720 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,720 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,720 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,721 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,721 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,721 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,721 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:29,721 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'plugin.tts:timetoSla'. Is the plugin present and enabled? 2015-01-14 00:03:29,721 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-session-cft'. Is the plugin present and enabled? 2015-01-14 00:03:29,737 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-multi-session-cft'. Is the plugin present and enabled? 2015-01-14 00:03:29,737 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-testing-status-cft'. Is the plugin present and enabled? 2015-01-14 00:03:29,737 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'plugin.tts:timetoSla'. Is the plugin present and enabled? 2015-01-14 00:03:31,117 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,117 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-text'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'plugin.tts:timetoSla'. Is the plugin present and enabled? 2015-01-14 00:03:31,118 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-session-cft'. Is the plugin present and enabled? 2015-01-14 00:03:31,126 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-multi-session-cft'. Is the plugin present and enabled? 2015-01-14 00:03:31,126 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'com.atlassian.bonfire.plugin:bonfire-testing-status-cft'. Is the plugin present and enabled? 2015-01-14 00:03:31,126 localhost-startStop-1 ERROR [jira.issue.managers.DefaultCustomFieldManager] Could not load custom field type plugin with key 'plugin.tts:timetoSla'. Is the plugin present and enabled? 2015-01-14 00:03:31,220 localhost-startStop-1 INFO [greenhopper.service.logging.LogSupport] Managed Issue Types Epic id=10200 name=Epic Story id=10201 name=Story Managed Custom Fields Epic Colour id=customfield_10313 name=Epic Colour type=com.pyxis.greenhopper.jira:gh-epic-color Epic Link id=customfield_10310 name=Epic Link type=com.pyxis.greenhopper.jira:gh-epic-link Epic Name id=customfield_10311 name=Epic Name type=com.pyxis.greenhopper.jira:gh-epic-label Epic Status id=customfield_10312 name=Epic Status type=com.pyxis.greenhopper.jira:gh-epic-status Default Global Rank id=customfield_10314 name=Rank type=com.pyxis.greenhopper.jira:gh-lexo-rank Sprint id=customfield_10309 name=Sprint type=com.pyxis.greenhopper.jira:gh-sprint Story Points id=customfield_10307 name=Story Points type=com.atlassian.jira.plugin.system.customfieldtypes:float Managed Issue Link Types Epic Link Issue Link Type id=10200 name=Epic-Story Link 2015-01-14 00:03:31,422 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] Starting the JIRA Scheduler.... 2015-01-14 00:03:31,438 localhost-startStop-1 INFO [atlassian.jira.scheduler.JiraSchedulerLauncher] JIRA Scheduler started.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 13, 2015

Didn't need to see that really, I was just asking you to check for errors. But as it's there, at least I can confirm that there doesn't seem to be anything that would stop Jira, and it probably is running. So the question is now - what happens when you hit the base url with a browser (both on screen and in the log). i.e. "Page does not appear" is not clear - is there an error? Or just a blank page? If it's a blank page, then are you sure you are on the right url? E.g. jira is running on http://WEBsrv-02.DE/jira but all you've entered is http://WEBsrv-02.DE

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