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  • hi i have started using JIRA and i wanted to have drop down list for customer name,product type, serial no ETC..Please help how can i implement this with JIRA

hi i have started using JIRA and i wanted to have drop down list for customer name,product type, serial no ETC..Please help how can i implement this with JIRA

want to use jira for tracking service calls

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Well, two answers...

In plain Jira, you'd add custom fields to handle these. Standard well documented functions - see https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field

You'll benefit from a read of that, even if you look at the other thing on my list: Have you looked at "Jira Service Desk"?

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