Well, two answers...
In plain Jira, you'd add custom fields to handle these. Standard well documented functions - see https://confluence.atlassian.com/display/JIRA/Adding+a+Custom+Field
You'll benefit from a read of that, even if you look at the other thing on my list: Have you looked at "Jira Service Desk"?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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