helpdesk assignee: Issues must be assigned

I installed the helpdesk plugin on the JIRA,  but I can't create issue in helpdesk  interface 。log  display :Validation Result error create: Issues must be assigned.] [assignee. But I don't know how To configuration.can you help me?

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Could it be you have a validation-rule(workflow) in that project?  That there must be an assignee when creating a ticket? 

Or is it a new project?

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