helpdesk assignee: Issues must be assigned

I installed the helpdesk plugin on the JIRA,  but I can't create issue in helpdesk  interface 。log  display :Validation Result error create: Issues must be assigned.] [assignee. But I don't know how To configuration.can you help me?

1 answer

This widget could not be displayed.

Could it be you have a validation-rule(workflow) in that project?  That there must be an assignee when creating a ticket? 

Or is it a new project?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

195 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you