help! Jira Agile plugin stopped working

Anyone trying to access the Jira Agile link within our instance of Jira is receiving:

The GreenHopper user limit (50) is incompatible with the JIRA user limit (Unlimited)

The GreenHopper user limit must be equal or greater then the JIRA user limit.

We are setup for 50 for both:

JIRA 50 Users: Commercial License

JIRA Agile (formerly GreenHopper) for JIRA 50 Users: Commercial License

and they don't expire for another 6 months.

1 answer

we re-applied the license and now all is fine.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

144 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you