grant access

Raffaele Rampini January 28, 2015

i have used the trial version of jira, and i added 13 users,

 

now after putting the billing and creditcard , it's written I will be billed on end of the month for the users I am using, but then if i go to application i can se JIRA for 5 users, adn I cannot grant to more. in fact the other users a part those 5 cannot see anymore anything. how to solve it?

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 28, 2015

It sounds like you have not added the missing 8 users to the right groups.  Compare the groups for one of the 5 users with one of the missing 8 (it's probably "JIRA users" group that's missing)

Suggest an answer

Log in or Sign up to answer