give access to everyone

Scott Cavanaugh January 10, 2017

How do I enable access to give so users do not have to log in to a support portal.

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Nic Brough -Adaptavist-
Community Leader
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January 10, 2017

You don't.  Without a login, it doesn't know who a customer is, so it can't direct queries, responses or resolutions back to people, or do any useful tracking.

If people really don't want to use the portal, allow public signup and enable the email to provide an alternate route.

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