Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

gadget.common.error.500 Edited

Hi all,

I am runing Jira out of a docker container on my Synology NAS.

The NAS uses an SSL certificate from Let's Encrypt.

In the System Dashboard Gadgets are not shown, instead there is a


I read about importing the certificate somehow but I only have basic Linux knowledge. Is there a fix for this?

1 answer

1 accepted

0 votes
Answer accepted

I would run through just to check that it is SSL related and not one of the other possible causes of that error.

You probably should to check over for more detail on debugging an SSL error, and a look at for the SSL install.

For what it's worth, I can tell you that Letsencrypt certificates can work fine, I run some Atlassian stuff at home with them.  My usual trick is forgetting to import the client certificate into the jvm keystore on upgrade (System information page does not list that as a changed file, otherwise I'd remember)

Hey Nic,

thanks for your hint.

In the jira logs I could confirm an SSL error.


<JAVA_HOME>/bin/keytool -import -alias <server_name> -keystore <JAVA_HOME>/jre/lib/security/cacerts -file <certificate>

I could import the unsigned certificate of my NAS.

After a restart of the docker container the gadgets now work fine.


Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you