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find deleted issues

Is there a way for the administrator (myself) find the issues in Jira that have been deleted? I would like to know who deleted and when it was deleted. It would also be great if I can undelete.

cheers,

Darrin

3 answers

1 accepted

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Answer accepted

No.

The data has gone from the database completely, so there's absolutely no chance of an undelete. That also removes the history, as there's nothing to hang it on, so you can't work out who deleted it or when.

For plain Jira off-the-shelf, all you can do is enable access logging and that will catch who visited the issue view and delete screens. It won't help you much if someone does bulk-delete. Apache access logs are just as helpful.

However, if you install the Audit plugin, that will at least log who and when (individually and bulk edit), from the point at which you enable it. https://plugins.atlassian.com/43203

Bother. Again, I didn't notice the OnDemand flag. I don't think the plugin I mention is available to OnDemand users, and I don't know if you can get at your logs. So you might be stuck.

(only for server) You can also take a look to this small app for Jira that logs the deleted issues: https://marketplace.atlassian.com/apps/1219171/who-deleted-my-issues

For cloud, you can try Restore Deleted Issues app. It allows you track, search and restore deleted issues which are deleted after you install the app.

That link goes to a different app.

Thanks for checking @Mick C . I just updated the link.

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