filter get sla avarage and get most used components

Hi,

is there a possibility, to set up filter that I get for example the avarage SLA time from all issues last month?

 

And otherwise is there a way to get the components, which are most used in a given time range?

 

Thanks in advantage, regards from Germany

Michael

1 answer

0 votes
Tarun Sapra Community Champion Sep 01, 2016

For your first query -

"is there a possibility, to set up filter that I get for example the average SLA time from all issues last month?"

I have implemented something similar, I will suggest you to try the Python REST JIRA client 

https://pythonhosted.org

You can write a JQL to fetch all issues and then store their SLA in a python list and find the average.

Same for the components you can use a python data structure to sort the unique components based on their usage, it's pretty easy with the python JIRA client to fetch all the issues and do the simple manipulation in python.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,739 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot