is there a possibility, to set up filter that I get for example the avarage SLA time from all issues last month?
And otherwise is there a way to get the components, which are most used in a given time range?
Thanks in advantage, regards from Germany
For your first query -
"is there a possibility, to set up filter that I get for example the average SLA time from all issues last month?"
I have implemented something similar, I will suggest you to try the Python REST JIRA client
You can write a JQL to fetch all issues and then store their SLA in a python list and find the average.
Same for the components you can use a python data structure to sort the unique components based on their usage, it's pretty easy with the python JIRA client to fetch all the issues and do the simple manipulation in python.
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