fail to export issues to Excel after upgrading from 4.3.3 to 5.0.6

Kenny Kwok July 2, 2012

Could anybody help me ? Thanks.

After upgrading JIRA, it failed to export issues to Excel.

Steps to reproduce as follow:

  • Select a project
  • click "Summary"
  • click "Filters", "All"
  • click "views", "Excel (Current fields)"
  • JIRA returns with "Forbidden (403) encountered a 403 - forbidden error while loading this page."

Server Config:

  • JIRA: 5.0.6, build 733
  • OS : Windows 7 64 bit
  • Java 1.6.0_26

2 answers

1 accepted

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Answer accepted
Kenny Kwok July 2, 2012

Thanks for info. Its related to a control of exporting more than 1000 rows.

https://confluence.atlassian.com/display/JIRAKB/Export+More+Than+1000+Results+to+Excel

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 2, 2012

... and what does your log file say?

(As for your comment about the 1000 issues, it would be helpful to know what settings you've changed too)

Kenny Kwok October 9, 2012

The solution in the above link works ! Thanks so much

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 2, 2012

What does your log file say?

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