fail to export issues to Excel after upgrading from 4.3.3 to 5.0.6

Could anybody help me ? Thanks.

After upgrading JIRA, it failed to export issues to Excel.

Steps to reproduce as follow:

  • Select a project
  • click "Summary"
  • click "Filters", "All"
  • click "views", "Excel (Current fields)"
  • JIRA returns with "Forbidden (403) encountered a 403 - forbidden error while loading this page."

Server Config:

  • JIRA: 5.0.6, build 733
  • OS : Windows 7 64 bit
  • Java 1.6.0_26

2 answers

1 accepted

0 votes
Accepted answer

Thanks for info. Its related to a control of exporting more than 1000 rows.

... and what does your log file say?

(As for your comment about the 1000 issues, it would be helpful to know what settings you've changed too)

The solution in the above link works ! Thanks so much

0 votes

What does your log file say?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,294 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you