I am trying to find a way to get more information about the zendesk add-on to the JIRA Issue using the JIRA API.
I am using the jira-python module to call the JIRA API and then extract information.
I am on JIRA Cloud and Zendesk Cloud.If I call the issue endpoint in the JIRA API the only information I get about Zendesk is
{self: username=addon_zendesk_for_jira", name: "addon_zendesk_for_jira", key: "addon_zendesk_for_jira", emailAddress: "noreply@mailer.atlassian.com", avatarUrls: 24x24: 16x16: 32x32: }, displayName: "Zendesk for JIRA ", active: true, timeZone: "America/New_York" },
I want to extract the zendesk ID associated with the JIRA.
similar need - created JIRA issue filter but need to add Zendesk ticket ID
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Literally trying to do the exact same thing. All I really need is the Zendesk ticket_id and we're set. I figure it has to be there somewhere....
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