export from jira service desk to jira

Hello!

We tested JIRA Service Desk, and it's not doing what we were hoping for. Now we need to export our on-demand JIRA Service Desk tasks over to our on-demand JIRA. Of if that can't happen, can we move them over to our installed JIRA once that's up & running?

Thanks in advance for your guidance!

1 answer

You Service Desk issues should be already available in your JIRA, as both tools are related and JIRA Service Desk issues are, in fact, just slightly different from normal JIRA issues.

If you were to delete Service Desk, you shouldn't lose any of your created Service Desk requests, they will still be attached to the project that was created when you set your first Service Desk.

 

I hope it helps!

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

800 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you