export from jira service desk to jira

Hello!

We tested JIRA Service Desk, and it's not doing what we were hoping for. Now we need to export our on-demand JIRA Service Desk tasks over to our on-demand JIRA. Of if that can't happen, can we move them over to our installed JIRA once that's up & running?

Thanks in advance for your guidance!

1 answer

This widget could not be displayed.

You Service Desk issues should be already available in your JIRA, as both tools are related and JIRA Service Desk issues are, in fact, just slightly different from normal JIRA issues.

If you were to delete Service Desk, you shouldn't lose any of your created Service Desk requests, they will still be attached to the project that was created when you set your first Service Desk.

 

I hope it helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

156 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you