error updating cascading field in jira.

while editing cascading field, Error is coming. the error is " Duplicate entries found - this is not permitted". could you please help me on this?

3 answers

HI Ala/Ramiro,

Thank you very much for your response to my query.

This has been resolved now. I have done Reindexing. cascading field is working fine.

Thanks,

Niyas

Hello Niyas,

This error messages seems odd, I've tried searching for it but I couldn't find anything useful on it. However, may I ask what JIRA version are you using?

At the mean time, can you try to perform Integrity Checking for your JIRA instance? Becasue from the error message it shows that you have duplicated enteries for the same field. After performing the integrity checking, fix any errors appearing.

If the problem still persists, try to perform indexing, as it may be causing the problem as well.

I hope that helps. :)

Hi Niyas, just in cas have you at any time populated the field directly on the database?

It looks like the values have been inserted to the database but the sequence_value_item haven't been updated (this has to be done manually).

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

764 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you