error timeout

Darren Daniel April 10, 2015

We cannot access our JIRA Cloud server as we get an "error: timeout" message.  How can this be resolved?

2 answers

0 votes
Darren Daniel April 10, 2015

JIRA exhausted its database connections pool unfortunately, pool limits have been increased. Allocated memory has also been increased.

 

Issue has been resolved by Atlassian support.

 

Thanks

0 votes
Mallmann
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2015

Hello Darren,

Can you give us further details of when you face this issue? Is it after trying to log into the instance?

Also, does it happen if you try to access from other workstation and other network?

 

Let me know this details to help you on this matter.

Eduardo

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