error has occurred after upgrading Jira version from 7.2.5 to 7.5.0

[achref_bziouech]

Hello Jira Masters ,

i found this error after upgrading Jira version from 7.2.5 to 7.5.0 :

2017-09-27 10:20:35,155 Caesium-1-4 ERROR      [c.a.upgrade.core.DefaultUpgradeTaskFactoryProcessor] Upgrade task [host,buildNumber=73011] failed

com.querydsl.core.QueryException: Caught SQLSyntaxErrorException for insert into OS_CURRENTSTEP (ID, ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER)

select hs.ID, hs.ENTRY_ID, hs.STEP_ID, hs.ACTION_ID, hs.OWNER, hs.START_DATE, hs.DUE_DATE, null, hs.STATUS, hs.CALLER

from OS_HISTORYSTEP hs

where hs.ENTRY_ID in (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) and exists (select ISSUE.id

from jiraissue ISSUE

where ISSUE.workflow_id = hs.ENTRY_ID and not exists (select OS_CURRENTSTEP.ID

from OS_CURRENTSTEP OS_CURRENTSTEP

where OS_CURRENTSTEP.ENTRY_ID = ISSUE.workflow_id)) and hs.ID = (select * from (

  select hs2.ID

from OS_HISTORYSTEP hs2

where hs.ENTRY_ID = hs2.ENTRY_ID and hs2.FINISH_DATE is not null and not exists (select prevStep.ID

from OS_HISTORYSTEP_PREV prevStep

where prevStep.PREVIOUS_ID = hs2.ID)

order by hs2.FINISH_DATE desc

) where rownum <= ?) and (select * from (

  select count(hs2.FINISH_DATE)

from OS_HISTORYSTEP hs2

where hs.ENTRY_ID = hs2.ENTRY_ID and hs2.FINISH_DATE is not null and not exists (select prevStep.ID

from OS_HISTORYSTEP_PREV prevStep

where prevStep.PREVIOUS_ID = hs2.ID)

group by hs2.FINISH_DATE

order by hs2.FINISH_DATE desc

) where rownum <= ?) = ?

        at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)

        at com.querydsl.sql.Configuration.translate(Configuration.java:459)

        at com.querydsl.sql.dml.SQLInsertClause.execute(SQLInsertClause.java:445)

        at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build73011.lambda$restoreEntriesFromHistory$3(UpgradeTask_Build73011.java:231)

        at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build73011$$Lambda$994/353337797.runQuery(Unknown Source)

        at com.atlassian.jira.database.DefaultQueryDslAccessor.lambda$executeQuery$0(DefaultQueryDslAccessor.java:68)

        at com.atlassian.jira.database.DefaultQueryDslAccessor$$Lambda$517/291225287.apply(Unknown Source)

        at com.atlassian.jira.database.DatabaseAccessorImpl.lambda$runInTransaction$0(DatabaseAccessorImpl.java:99)

        at com.atlassian.jira.database.DatabaseAccessorImpl$$Lambda$518/767133039.run(Unknown Source)

        at com.atlassian.jira.database.DatabaseAccessorImpl.executeQuery(DatabaseAccessorImpl.java:68)

        at com.atlassian.jira.database.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:94)

        at com.atlassian.jira.database.DefaultQueryDslAccessor.executeQuery(DefaultQueryDslAccessor.java:67)

        at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build73011.restoreEntriesFromHistory(UpgradeTask_Build73011.java:197)

        at com.atlassian.jira.upgrade.tasks.UpgradeTask_Build73011.runUpgrade(UpgradeTask_Build73011.java:98)

        at com.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.runOneUpgradeTask(DefaultUpgradeTaskFactoryProcessor.java:109)

        at com.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.lambda$performUpgradesUnsafe$13(DefaultUpgradeTaskFactoryProcessor.java:80)

        at com.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor$$Lambda$956/1155445222.test(Unknown Source)

        at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174)

        at java.util.stream.SortedOps$RefSortingSink.end(SortedOps.java:395)

        at java.util.stream.Sink$ChainedReference.end(Sink.java:258)

        at java.util.stream.AbstractPipeline.copyIntoWithCancel(AbstractPipeline.java:530)

        at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:516)

        at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:502)

        at java.util.stream.FindOps$FindOp.evaluateSequential(FindOps.java:152)

        at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234)

        at java.util.stream.ReferencePipeline.findFirst(ReferencePipeline.java:464)

        at com.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.performUpgradesUnsafe(DefaultUpgradeTaskFactoryProcessor.java:81)

        at com.atlassian.upgrade.core.DefaultUpgradeTaskFactoryProcessor.performUpgrades(DefaultUpgradeTaskFactoryProcessor.java:46)

        at com.atlassian.upgrade.core.DefaultUpgradeTaskManager.upgradeHostApp(DefaultUpgradeTaskManager.java:41)

        at com.atlassian.jira.upgrade.LicenseCheckingUpgradeService.executeUpgrades(LicenseCheckingUpgradeService.java:134)

        at com.atlassian.jira.upgrade.LicenseCheckingUpgradeService.runUpgrades(LicenseCheckingUpgradeService.java:97)

        at com.atlassian.jira.upgrade.ClusterLockingUpgradeService.runUpgrades(ClusterLockingUpgradeService.java:35)

        at com.atlassian.jira.upgrade.LoggingUpgradeService.lambda$runUpgradesWithLogging$0(LoggingUpgradeService.java:28)

        at com.atlassian.jira.upgrade.LoggingUpgradeService$$Lambda$939/678203302.get(Unknown Source)

        at com.atlassian.jira.upgrade.LoggingUpgradeService.runWithTaskLogging(LoggingUpgradeService.java:43)

        at com.atlassian.jira.upgrade.LoggingUpgradeService.runUpgradesWithLogging(LoggingUpgradeService.java:28)

        at com.atlassian.jira.upgrade.IndexingUpgradeService.runUpgrades(IndexingUpgradeService.java:19)

        at com.atlassian.jira.upgrade.UpgradeScheduler.runHostUpgrades(UpgradeScheduler.java:95)

        at com.atlassian.jira.upgrade.UpgradeScheduler.runUpgrades(UpgradeScheduler.java:76)

        at com.atlassian.jira.upgrade.UpgradeScheduler$$Lambda$291/1923432757.runJob(Unknown Source)

        at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:153)

        at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:118)

        at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:97)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:443)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:438)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:462)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:390)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:285)

        at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService$1.consume(CaesiumSchedulerService.java:282)

        at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:65)

        at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:59)

        at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:34)

        at java.lang.Thread.run(Thread.java:745)

Caused by: java.sql.SQLSyntaxErrorException: ORA-00904: "HS"."ENTRY_ID": invalid identifier

        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:450)

        at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:399)

        at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1059)

        at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:522)

        at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:587)

        at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:225)

        at oracle.jdbc.driver.T4CPreparedStatement.doOall8(T4CPreparedStatement.java:53)

        at oracle.jdbc.driver.T4CPreparedStatement.executeForRows(T4CPreparedStatement.java:943)

        at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1150)

        at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:4798)

        at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:4875)

        at oracle.jdbc.driver.OraclePreparedStatementWrapper.executeUpdate(OraclePreparedStatementWrapper.java:1361)

        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)

        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)

        at com.querydsl.sql.dml.SQLInsertClause.execute(SQLInsertClause.java:423)

        ... 50 more

Can you help please ? 

thank you

[Andy Heinzer · Accepted solution]

I have seen this specific error happen on Jira instances that are still running an Oracle 11g or earlier database.  Jira 7.x.x versions do have support for Oracle databases, but only 12c versions.   This is documented in the Supported Platforms docs.

I created a new KB to help users address this problem, please see Upgrade task buildNumber=73011 failed com.querydsl.core.QueryException: Caught SQLSyntaxErrorException - JIRA Knowledge Base - Atlassian Documentation

[Gregory Van Den Ham]

Hi, did you review the upgrade notes for 7.3 and 7.4.   Take a look at the 7.3 notes.  There's some changes there to mysql and ssl changes.

You may also try stepping up.  Upgrading to 7.3 and 7.4 to see where you fail.

Also, can you indicate what upgrade process you're following, database and os you're running?  That may help the community resolve.

[achref_bziouech]

thank you greorgy . 

i followed this tutorial :

https://confluence.atlassian.com/adminjiraserver071/upgrading-jira-applications-using-a-rapid-upgrade-method-802592264.html

Database is Oracle and os is Linux