enter ID in field, let Jira query external API to lookup + fill out additional fields

Winfred April 30, 2017

Maybe this question has been addressed many times before. If so: apologies!

I would like to (using Jira Core on local server):

  • use a screen that has multiple fields. E.g.: userid, first name, last name, homepage URL.
  • as soon as the user has entered the userid field, I would like the system to use a predefined REST API call to an external system to return a JSON with the first name, last name and homepage values.
  • fill out the associated Jira fields using these JSON values.
  • optional: modify the summary field, e.g. "[last name] <original summary>"
  • optional: if there was a successful lookup then these additional fields can be made read-only (if not found then the user should be able to enter these additional fields manually)

I checked the marketplace but was not sure if there was an add-on that covers this functionality. We have resources available that can develop. 

 

1 answer

0 votes
Craig Nodwell
Community Leader
Community Leader
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August 1, 2022

This would have to work as a scripted solution.  I would recommend scriptrunner

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