Dear support,
We would like to index our jira files with a search tool called Coveo. We need to enable the option to upload the .jar file so that we can connect our Coveo connector to JIRA. Can you please tell us how to do that? thanks
Hadassa Jakobovits
Product manager, Klever
Thanks Nic. The advice I got from Coveo is:
How to deploy the Jira plugin
You go in Jira adminstration
Click "Plugins"
Click "Install Plugins" on the top menu
Click "Upload Plugin".
Choose the .jar file from the zip file: Coveo.CES.CustomCrawlers.Jira.Plugin-Jira5.jar.zip
Once uploaded, you may have to reboot Jira
However, I don't see Plugins. (I only see add-ons.)
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PLEASE read the original answer.
https://answers.atlassian.com/questions/310350/indexing-jira
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Nic I understood your original answer, and thanks for your responses. Coveo has liaised with Jira and gave me the instructions which I wrote above.
Sir Be I can't find the list which you suggest above. When I go into my Ondemand instance of jira, in jira administration in system, I am in
https://klever.atlassian.net/secure/admin/ViewApplicationProperties.jspa
I see
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You really have NOT read or understood the original answer.
Let me repeat the basics
Additionally, it seems you've spoken to Coveo, and they have given you instructions for Server/Download, NOT OnDemand/Cloud. You needed to tell them that it's the Cloud version, then they would have been able to tell you what I've said as well.
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