Is it possible to include the customer's original email/comments when responding or sending suggestions?

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Accepted answer

Hi Lisa,

I think you want provide to customer a email thread. Right? But when you reply to customer at a comment in an issue then JSD send a email to the customer with the complete thread. 

Regards,
Lameck. 

JSD send a email to the customer without the complete thread. 

Yes, that is correct. Is is possible?

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