Hi Lisa,
I think you want provide to customer a email thread. Right? But when you reply to customer at a comment in an issue then JSD send a email to the customer with the complete thread.
Regards,
Lameck.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.