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email notifications are not received by specific users

Nikhil Kadam
Nikhil Kadam February 27, 2020

In my organisation, few users are not getting email notifications, but others are getting the email notifications- what might be the issue?

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Olga Videc
Olga Videc
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March 4, 2020

Hello @Nikhil Kadam 

Have you tried, permission helper?

You open the issue on where problems occur, on the bar choose admin -> open drop-down -> permission helper.

Also documentation from Atlassian.

https://confluence.atlassian.com/adminjiraserver/jira-admin-helper-938847791.html

Permission helper.PNG

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