email notification when anybody try to close parent issue until closing child link issue

We have configured Preventing parent issue from being closed until child linked issue status is closed using "Jira Workflow Toolbox" plugin. Now we need to send email notification whenever a user want to close parent issue without closing child link issue. I.E - test1 is parent issue and test2 child issue. If anybody try to close test1 until closing test2 then a email notification should be generated like - "Linked issues must be closed before closing parent issues"

1 answer

Create 2 transitions named Closed.

1. Add condition Sub-Task Blocking Condition. For statuses(open, in progres..)

Destination status : Source status

Postfunction : Run Script (Send custom email) (with script runner plugin)

2. Add condition Sub-Task Blocking Condition. For statuses(closed)

Destination status : Closed

Hi Andris,

Thank you for your reply. But I am not talking about subtasks. The issues are normal tasks but linked. Could you please suggest

Sorry I misunderstood. Then I don't really know. I assume you should use Script Condition in first transition. And find/write correct script. Probably use something like:

issueFunction in linkedIssuesOf("status = Open", "child") and resolution is empty

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