We have configured Preventing parent issue from being closed until child linked issue status is closed using "Jira Workflow Toolbox" plugin. Now we need to send email notification whenever a user want to close parent issue without closing child link issue. I.E - test1 is parent issue and test2 child issue. If anybody try to close test1 until closing test2 then a email notification should be generated like - "Linked issues must be closed before closing parent issues"
Create 2 transitions named Closed.
1. Add condition Sub-Task Blocking Condition. For statuses(open, in progres..)
Destination status : Source status
Postfunction : Run Script (Send custom email) (with script runner plugin)
2. Add condition Sub-Task Blocking Condition. For statuses(closed)
Destination status : Closed
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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