Hi
We have various field sub-groups who want to be notified when a new ticket is started by someone with in their sub-group. What is the best way to achieve this? From JIRA side, everyone (all sub-groups) are in a single "group".
Hi Prateek,
Per this previous thread, sending a notification to all members of a particular reporter's group isn't natively supported in JIRA, but might be possible via a script. Additional info on managing nested groups in JIRA here.
Jason
I use on-demand so script runner is not an option. How does nested groups work? Can they allow me to do what I want?
Thanks
Prateek
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.