can you setup an email notification to send to management when a ticket has not been resolved within a period of time (e.g. 1 day)? it is not apparent in this tutorial in the link below whether "time" is distinguishable... only "events"
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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