email notification possible related to due date ?

 

1 answer

This widget could not be displayed.

We'll need more detail for a thorough answer, but to get started with.

Create a filter that searches for the issues you want (e.g. "unresolved and due date in the next 7 days"), save it, and subscribe to it.  It will email you regularly with the list.

I am looking for option "send an email reminder automatically to current assignee of the ticket, when due date is approaching".

how long before the due date to be configurable.

Ok, you'll need some form of escalation script for this.  Most of the approaches use the same filter idea I gave you above, but with escalation, you should transition or comment on the issue (both of those can fire an event you can use in the notification scheme and send to "assignee")

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 9 hours ago in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

27 views 1 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you