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email alerts help desk

Rocky Grandin
Rocky Grandin May 10, 2016

This question is in reference to Atlassian Documentation: Searching for Issues

Can I get email alerts when a help desk ticket is assigned to me?

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Andrea Carl
Andrea Carl
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May 10, 2016

The notification scheme associated w/ that project can be changed to fire emails on "issue created" or "issue assigned".  Make sure Assignee is associated w/ those events in your notification scheme.

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