editing a comment or work log removes the formatting

Has anyone noticed this? If I have entered a comment or a worklog that contains formatting like extra speaces, and then edit this comment / worklog, all the line breaks are removed and you end up with one giant paragraph. If you go back into editing mode the line breaks are visible, but when you save they're gone again.

This is very annoying! Is there a fix?

1 answer

1 vote

Hi Derek,

You can use the {noformat} tags to make sure JIRA does not remove the format you made.

Hope this helps,


Hi Marcus,

I don't see an obvious place to enter these tags. Where do I do this?

Forgive me, I'm new to JIRA :)


No worries Derek,

just write your comment like the following


comment with different formatting here.


The comment between the tags will be added as it was written, with extra spaces/lines.

Please give that a try and let me know if it works

Hi Marcus,

After more experimentation, I have to revise my initial statement. While editing the comment does indeed remove extra line breaks, refreshing the page restores the original formatting. Strange.

Adding {noformat} before and after the comment doesn't seem to have any effect.

Also, the editing box is incredibly small, and doesn't appear to support resizing. I'm on Chrome if that makes a difference. Is there a way to change this?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

58 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you