You can impersonate the user as long as they are not a site administrator. See Log in as another user for details on how to do that.
This way you will be able to set up their profile for them and perform other tasks.
I hope this helps! Let us know if you have any questions.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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