You can impersonate the user as long as they are not a site administrator. See Log in as another user for details on how to do that.
This way you will be able to set up their profile for them and perform other tasks.
I hope this helps! Let us know if you have any questions.
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Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
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