There's only limited options you can do with JIRA custom fields based on its workflow. Some of it are on the link below
There are add-ons that can do what you want, but I'm not sure if they are available in the cloud.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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