disable private request

Sam Zhong January 18, 2017

When customer create request from portal, the request can be share with organization or private request.

for business requirement, we want to remove private request option, all the requests must share within organization whatever who created it.

could someone have experience on it?

thank you.

3 answers

1 vote
Sam Zhong February 20, 2017

A suggestion was created for JIRA: JSD-4648

Please vote this suggestion if anyone see this issue.

0 votes
David Vazquez March 25, 2020

I need the same feature, hidding "private request"

0 votes
Bespaliy November 14, 2018

I solved this problem by excluding users from the group of applicants. If the user is not in the group of applicants, the possibility of a public request is excluded.

hkenny November 28, 2018

Can you give a bit more detail behind this? I don't quite follow.

IT Team December 20, 2018

He removed the customers from the organisations, then all issues are private.

That's the opposite of what is needed here.

Like Dave Liao likes this

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