deleting existing jira accoutn

Hell all

I need to delete jira user account from the users list, but the user has at about 1000 issues assigned to him.

Is there any possibility automatic to reassign that user tasks to somebody else in the team and delete?

or should I reassign all manually?

Best regards

2 answers

This widget could not be displayed.

No. You need to do it manually (use bulk-edit though, it's much faster than one-at-a-time)

You might also want to skip it completely - don't delete the user, just remove them from all groups and roles. You'll have a nice neat historical record and the account won't take up any licenses if they're not in any groups/

This widget could not be displayed.


As for as I know, there are two possible ways,

1) In the issue navigator, write a jql selecting the issues of that particular assignee, goto the tools, do a bulk issue update, but this will cause problem because there are more than 1000 issues assigned to him, when you try this, there is a possibility of your server going down due to load.This is a bad idea.

2) This will be a better option, write a script in REST using python or perl or implement the REST using JAVA which ever you know better, do the same jql using script, get all the issues from the response and process it in a loop and change the assignee.Once this is done.

you can go ahead and delete the jira account.

Hope it helps.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

256 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you