delete a use and re assign all the issues

Hello,

I would like to delete a user in my Jira. So i click on administration, global users. I look for the user I want to delete and I click on delete. An error message says: « This user cannot be deleted at this time because there are issues assigned to them, they have reported issues ».

It is right so I click on the Assigned issues (more than 100 issues, all closed).

My problem is: I want to re assign all the issues to another user. But I can not do it in one shot (example: select all and re assign all issues to..) It will be very exhausting to do it one by one. I’m sure their is a better way.. Can someone help me with this?

1 answer

You can bulk assign issues. Your problem is (that's my guess) that closed issues can't be edited. At least that's the default (jira-workflow). You'd have to make them editable again by deleting the property on the closed step:

jira.issue.editable=false

Thanks for answering me. I tied to reopen all the issues. I tried several status but the problem is i cannot re assign several issues to a different user in one time. I don’t understand why because I’m pretty sure that a few month ago, it was possible..

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,304 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you