delete a sprint that doesn't exist

There is a sprint that no longer exists but it is showing up in the Sprint field when I edit a ticket.  I checked all of our boards and only two are scrum based.  Only one has a sprint, and it only has one.  Yet, two sprints are showing up to be selected in the Sprint field.  

The name of the "ghost" sprint relates to project that was deleted. 

We re-indexed and it solved this issue for another ghost sprint, but not this one.

2 answers

0 vote
Boris Berenberg Community Champion Jun 18, 2015

Are you 100% sure that it is not a project / board which you don't have access to? What happens if you just remove the value in the issue's edit screen?

Thanks Boris.  As administrator, I hope I would see all.  I'm pretty sure it's just a rogue sprint that got separated from a deleted project.  There's another one listed under "all sprints" that I know doesn't exist.  

I'm not able to remove while editing the field. Or maybe I'm misunderstanding you?

Boris Berenberg Community Champion Jun 19, 2015

As an administrator, you will not necessarily see all. You will need to add whatever group you use to administer JIRA to the browse project permission in every permission scheme in your system to grant yourself access to all projects.

Granted permissions on the only other project that is scrum based. All the others are kanban. when i search under "sprint" i find no records, but it did identify them as sprints 2 and 7. Any way to remove those?

clarification: when i search for sprints 2 and 7, no records appear

Struggling with the same issue. I even have 1 sprint listed as active !

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