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deactivated users not counted for user license limit?

Dino Carreon1
Dino Carreon March 10, 2015

We are trying to downgrade user license from unlimited to 10000. Deactivating users will reduce the valid user license limit?

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SanaS
SanaS
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March 10, 2015

You can either deactivate the users, or you can also remove them from the jira-users group, that should also help getting the numbers down. If you need bulk deactivation, check out the User Deactivator for JIRA plugin from Riada: https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.userdeactivator.

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Philippe Aubin
Philippe Aubin
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March 10, 2015

Yes, the license limit count only active users.

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