deactivated users not counted for user license limit?

We are trying to downgrade user license from unlimited to 10000. Deactivating users will reduce the valid user license limit?

2 answers

Yes, the license limit count only active users.

You can either deactivate the users, or you can also remove them from the jira-users group, that should also help getting the numbers down. If you need bulk deactivation, check out the User Deactivator for JIRA plugin from Riada: https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.userdeactivator.

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