daily reboot necessary

 

1 answer

0 votes

Absolutely not.  If you're finding problems that make you restart it, then there's something wrong with your setup.

Thanks for the prompt response, I meant to include more details.

On-premise installation, each morning when we attempt to login(Admin), we receive a timeout error in the browser.

After a reboot, we are able to connect.

What do the log files say is going wrong overnight?

Which log file(s) should we be looking at?

The application logs under <JIRA home>/log and the Tomcat server logs in <JIRA install>/logs

The below is what I see in the catalina log when it stopped working today. It is not always overnight. Today I was editing a workflow and it stopped responding.

 

15-Sep-2016 13:57:11.602 WARNING [http-bio-8443-exec-25] com.sun.jersey.spi.container.servlet.WebComponent.filterFormParameters A servlet request, to the URI https://URL:8443/rest/workflowDesigner/latest/workflows/transitions, contains form parameters in the request body but the request body has been consumed by the servlet or a servlet filter accessing the request parameters. Only resource methods using @FormParam will work as expected. Resource methods consuming the request body by other means will not work as expected.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,987 views 19 22
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you