customise recipients for jira admin contact form

Hi there,

is it possible to change the recipients for the JIRA admin contact form?

at the moment everybody who is a JIRA Administrator gets the messages.

I would like to send it to JIRA Systemadministrators only.


Best Regards,


1 answer

1 accepted

1 votes
Sam Hall Community Champion Nov 20, 2016

Hi Alex,

Unfortunately not. It's fixed to users with the "JIRA Administrators" global permission.

There's a small bit of info from Atlassian in the table here:

contact-admin.jpg is the suggestion for implementing more flexibility, which you can vote on if you want.

There's an interesting workaround mentioned by Renjith Pillai on this question

Hope this helps a bit.


Sam Hall Community Champion Nov 20, 2016

It's also discussed a bit here:

Hi Sam,

thank you for your reply, hope that will be implemented wink



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,975 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot