I have enabled Customer Survey, modified the survey question but the "resolved" email does not contain rating stars.
I tried in different projects but it makes no difference.
I find out why!
It is because we use Statuses to mark ticket as resolved and not Resolutions (prefixed JIRA answers)
How to fix :
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Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
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