I have enabled Customer Survey, modified the survey question but the "resolved" email does not contain rating stars.
I tried in different projects but it makes no difference.
I find out why!
It is because we use Statuses to mark ticket as resolved and not Resolutions (prefixed JIRA answers)
How to fix :
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs