custom field to send email

Richard Jones March 12, 2015

Hi,

i have a custom field which is a single user picker. This works well but i'd like to add an action to this. For example if this custom field is set to me then I would like an email sent. Is this possible? I was similar functionality to what happens when you assign a user a task. When that happens the user get an email.

Can i do it for this custom field?

Thanks

1 answer

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Udo Brand
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March 12, 2015

Well sort of, you can send out notification to an user which is in an custom field as you described it. In your notification scheme you have different events (issue created , issue edited, issue reolved, issue assigned, ....) where you can add groups, users, Issue roles (like assignee, reporter) and "user in customfield" to send a mail to when this event is fired.

The only problem here is, there is no event which says "my customfield was changed" only the generic issue updated.

Maybe you can work around this with scriptrunner plugin - using a listener.

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