custom field description not displayed

hi, I just changed the name of a custom field we have, then added a description, all by editing it within custom fields. The description refuses to display when I create a new issue. Am I missing something? I have re-indexed.

The field is of type URL Field. JIRA 4.4.4

2 answers

1 accepted

Please give it a try to change the description via Administration > Issue Fields > Field Configuration Scheme.

That did it, thanks!

I've made a feature request to see if we can make this more intuitive within JIRA.

JRA-40782

 

The full documentation on custom field description behavior is found here: Configuring a Custom Field.

Adding a snippet of the documentation here as well.

 

Changing the description of a custom field

 

Not changing the description in a field configuration means that any changes you make to a custom field's description are not seen.

 

JIRA allows you to define a description of a custom field, and if the field configuration descriptions are left empty then the original description text will appear when you create or edit an issue, and as help text in the Issue Navigator. However you can also define different description texts in each field configuration and this will override the original field description text.

 

For example if a custom field "My Field" is defined with a description of "This is my field" and no field configuration changes are made, then the displayed text will be "This is my field" as expected. If field configurations are used and a description "This is my excellent field" is set for the custom field in the field description, then the displayed text will be "This is my excellent field".

 

 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,317 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot