creating filter on tickets by age

Robin Radanovics June 4, 2012

I am trying to create a filter on tickets created by a certain group that are not closed and want total tickets by age- <30 days, 30-60 days and >61 days. Is this query possible in version 4.1? any suggestions on the best way to accomplish this?

currently set up as:

project and issue type and reported by and status !=closed and createdDate = "<30d" AND "=30-60d" AND ">61d"

1 answer

2 votes
Thomas Schlegel
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 4, 2012

Hi

this should do it:

< 30 days: createdDate >= -30d

30 - 60 days: createdDate >= -60d AND createdDate <= -30d

< 60 days: createdDate <= -61d

Best regards

Thomas

Steve Veach October 10, 2018

Tom this is very helpful. I find the syntax very confusing and counter-intuitive.

The last line you typed seems to have something wrong perhaps:

< 60 days: createdDate <= -61d

Did you mean this?

> 60 days: createdDate <= -61d

Suggest an answer

Log in or Sign up to answer