[created vs resolved gadget] Created vs Some Status other than resolved

Is it possible to have created vs resolved chart with some status other than resolved.

Something like Created vs Ready for Deployment in my case.

1 answer

1 accepted

0 vote

No, but yes.

Resolution is NOT status. Status is an indicator of where you are in a workflow. The Resolution is a field that holds how the issue was resolved. The two are independent of each other technically. The status is, in fact, utterly irrelevant. You could have resolved issues that are open, reopened, carrots - doesn't matter.

The "created versus resolved" chart simply works from "the last time an issue's resolution changed from null to something-not-null". Status is not involved.

So, although you can't do it on status, what you can do is edit your workflow. Make sure that the "resolution" is not set on any transition until you need it (i.e. going to "ready for deployment") and it's not on the transition screens until you need it.

And also that this gadget is useful only for plotting one stage of the workflow where the resolution is set. Saw the plugin which seems to give more reporting capabilities for JIRA https://marketplace.atlassian.com/plugins/EAZYBI

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

93 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you