[created vs resolved gadget] Created vs Some Status other than resolved

Is it possible to have created vs resolved chart with some status other than resolved.

Something like Created vs Ready for Deployment in my case.

1 answer

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No, but yes.

Resolution is NOT status. Status is an indicator of where you are in a workflow. The Resolution is a field that holds how the issue was resolved. The two are independent of each other technically. The status is, in fact, utterly irrelevant. You could have resolved issues that are open, reopened, carrots - doesn't matter.

The "created versus resolved" chart simply works from "the last time an issue's resolution changed from null to something-not-null". Status is not involved.

So, although you can't do it on status, what you can do is edit your workflow. Make sure that the "resolution" is not set on any transition until you need it (i.e. going to "ready for deployment") and it's not on the transition screens until you need it.

Renjith Pillai Community Champion Dec 25, 2012

And also that this gadget is useful only for plotting one stage of the workflow where the resolution is set. Saw the plugin which seems to give more reporting capabilities for JIRA https://marketplace.atlassian.com/plugins/EAZYBI

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