create issue screen wont update

Camilo April 11, 2016

I have two issue types with the same screen, nevertheless, when I try to create an issue with one issue type I just created the screen wont update and it will still use the default. As you can see below, the field configuration and the screen are the same for the Prd_MSX and PRD_Pleth

image2016-4-11 11:46:28.png

But as you can see below, the create issue screen are still different

 

image2016-4-11 11:47:48.pngimage2016-4-11 11:48:8.png

 

Any ideas why could this be happening?

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Camilo April 11, 2016

Thanks Nic, you nailed it. The custom field contexts were the issue.

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Nic Brough -Adaptavist-
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April 11, 2016

Check that the custom field contexts are correct (i.e. the fields are valid for both issue types), and check the field configurations for them as well.

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