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create issue from email, attachment file type?png? zip?other?

shiying xue
shiying xue June 24, 2015

hi JIRA :

  create issue from email, attachment file type?.png? .zip?other?  

PNG is failure.  zip is successful.

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Sateesh Chandra1
Sateesh Chandra
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June 24, 2015

Yes, the feature supports attachments PNG, GIF, JPEG and most of the filetypes. Can you check the attachment filesize limit in the Attachment settings and the size of the PNG file. Can you try with a small PNG file once.

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shiying xue
shiying xue June 24, 2015

Thank you for your reply, I think is also support, png is 100KB. png is failure. but zip successful

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Sateesh Chandra1
Sateesh Chandra
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June 25, 2015

can you increase the size to the default (5MB) and try once

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shiying xue
shiying xue June 24, 2015

Please help me, what are the attachment file type?

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