create a filter to see anyone who has created a ticket in the last 7 days

I'm currently using:

project = ABCD AND reporter = "firstname.lastname1" OR reporter ="firstname.lastname1" AND created = "-1w"

however it's showing me info up to 3-4 weeks ago.

3 answers

0 votes

Try with brackets.

project = ABCD AND (reporter = "firstname.lastname1" OR reporter ="firstname.lastname1") AND created = "-1w"

tried it and for some reason it gives no results, when i do it without the brackets it gives me results but more than 7 days worth.

The problem must be in the reporter name. You should use the username instead of firstname.lastname format. Try just this and see if you get any results:

project = ABCD AND created = "-1w"

How about this?

project = ABCD AND reporter = "firstname.lastname1" AND created >= "-1w"

project = ABCD AND created = "-1w" --- this one works

project = ABCD AND reporter = "firstname.lastname1" AND created >= "-1w" --- this one works

If I try to put 2 reporters in that seems to kill it. how can I have it check for 2 reporters?

Confirmed: to get tickets created within the last hour and unassigned I used

assignee is EMPTY and created >= "-1h"

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