We are trying to determine how many users licence we need. Hence wanted to know how does JIRA 6.3 calculate users towards license count? If there are users who will not able to log in, are they counted towards license? what about users who are not associated with any groups?
Thanks Juan, We are planning on restricting email white list based on domain.. however, anyone within that domain will be able to send email and create ticket...may be we can set a generic email which will forward to jira..but then original user will not get notification. S
Generally, to allow less users to use the applications we would need to remove the *Can Use* permissions under the Admin console > Global Permissions. This way, the license count is not exceeded.
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