could not find Edit Options for custom field.

pokalav November 20, 2018

Hi team,

 I need to disable an option in a custom field, but I did not find any Edit Options link after configure .

image.png

 

we are using jira 7.10.0 datacenter version. Please help us to disable an option in future use.

1 answer

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 20, 2018

Hello,

What is the type of the custom field? Could you make a screenshot of this custom field in the Issues -> Custom Field vew?

pokalav November 21, 2018

image.png

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 21, 2018

Click the Configure option. There will the Edit Options button:

Screenshot 2018-11-21 at 15.35.57.png

pokalav November 21, 2018

There is no Edit Options button after clicking Configure.

image.png

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 21, 2018

And Product Line is a multi-select field?

pokalav November 21, 2018

Yes, it is a multi-select field.

image.png

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 21, 2018

It is not a single select custom type field. It has the Label Manager type. it means that this field is from a plugin and if a field is shown as a dropdown list, it does not mean that this field has a single select type. Moreover it means that it is not a single select type. It just looks like this on the screen.

pokalav November 21, 2018

so ,Can't we disable option of this field?

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 21, 2018

If the developer of this plugin does not provide this feature, then you can not disable an option.

pokalav November 21, 2018

Using Groovy script?

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 21, 2018

You should contact the developer of this plugin. I am not familiar with this plugin.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 21, 2018

I've seen this add-on before, it does not have options like multi-select lists because the list is generated by looking at your labels.

To change the options it offers you, you need to add or remove labels from the issues.

Suggest an answer

Log in or Sign up to answer