Hi,
I am trying to change a state of a JIRA issue from 'In Progress' to 'In Testing', worth mentioning that I changed the default workflow.
I get the following error:
Could not move to history step for #15170: root cause: while inserting: [GenericEntity:OSHistoryStep][owner,][caller,user][dueDate,null][stepId,3][actionId,21][finishDate,2016-09-20 05:01:52.327][id,16800][startDate,2016-09-19 03:36:12.205][entryId,15170][status,null] (SQL Exception while executing the following:INSERT INTO public.OS_HISTORYSTEP (ID, ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: duplicate key value violates unique constraint "pk_os_historystep"))
It seems that you have tried to perform an illegal workflow operation.
If you think this message is wrong, please contact your JIRA administrators.
I need your help urgently.
Thank you,
Eli
Hi,
I found Troubleshooting and Support but I could not find integrity checker.
Can you please give me further instructions?
Thank you.
Looks as if someone tampered with the database. Try checking the workflow integrity as mentioned at https://confluence.atlassian.com/adminjiraserver071/using-the-database-integrity-checker-802592958.html
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Hi,
I found Troubleshooting and Support but I could not find integrity checker.
Can you please give me further instructions?
Thank you.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.