I am trying to change a state of a JIRA issue from 'In Progress' to 'In Testing', worth mentioning that I changed the default workflow.
I get the following error:
Could not move to history step for #15170: root cause: while inserting: [GenericEntity:OSHistoryStep][owner,][caller,user][dueDate,null][stepId,3][actionId,21][finishDate,2016-09-20 05:01:52.327][id,16800][startDate,2016-09-19 03:36:12.205][entryId,15170][status,null] (SQL Exception while executing the following:INSERT INTO public.OS_HISTORYSTEP (ID, ENTRY_ID, STEP_ID, ACTION_ID, OWNER, START_DATE, DUE_DATE, FINISH_DATE, STATUS, CALLER) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (ERROR: duplicate key value violates unique constraint "pk_os_historystep"))
It seems that you have tried to perform an illegal workflow operation.
If you think this message is wrong, please contact your JIRA administrators.
I need your help urgently.
Looks as if someone tampered with the database. Try checking the workflow integrity as mentioned at https://confluence.atlassian.com/adminjiraserver071/using-the-database-integrity-checker-802592958.html
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs