control access to issues based on custom field?

We are planning a Jira project for our Technical Support team. we want all customer issues in this project but want each user to see only the issues entered by that user's company. I'm envisioning a Customer field that is automatically populated based on the current user's group. I'm hoping that when a user logs in to Jira, he/she sees only the issues with the Customer field set to his/her company.

Does that make sense? I will be having a consultant help with this, but this seems such a basic concept that I'd like to know it is possible before I go much further with the requirement gathering.


1 answer

1 accepted

Accepted Answer
0 votes
You need this More than company, it's based on reporter.

Thank you. I think that is what I needed. It's at least enough to get me the right set of questions for the consultants.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

24,578 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you