constantly lose session

We are using Jira OnDemand authentication through Google Apps. Unfortunatley I am constantly logged out after a very short time. Like writing a bigger issue is enough for me to be logged out. Do you have any suggestions what I can do?

5 answers

1 vote

There are some things you can try here:

It is most commonly caused by the use of scripts or programs incorrectly using JIRA OnDemand's API, where a session is created and then destroyed, logging you out of all your sessions.

Have you tried having JIRA remember your login when you login?

Thank you James for responding to my question.

I have checked the "Keep me logged in" Tag. It does not help. My collegue sitting next to me, also with a windows 7 machine, using chrome as well and also logging in with google apps does not have the problem.

0 vote

Do you experience the same behavior on other hardware with your account? Do you experience the same behavior on the same hardware using another browser with your account? Does your collegue experience the same behavior using the hardware and browser you are using, with his/her account? Does clearing the browser cache provide any resolution?

I encounter the same problem from the time I subscribed Liferea to an issue search RSS feed. The RSS requires a basic HTTP identification. I'm also using on Demand. Please ask if you need more details.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

739 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you