confluence can't configure database

when I do step3 of Dragons stage 3, I can't configure database

Errors as the follow,could you tell me how to deal it?

Setup Evaluation Database Failed

Setting up evaluation database instance failed. You can either try it again or or go back to the database selection page:

Restart Database Setup
Setup Evaluation Database Again

The following error(s) occurred:
  • Configuring the database failed. Couldn't create the database schema.
  • org.postgresql.util.PSQLException: FATAL: password authentication failed for user "confuser"

1 answer

Hi He Teng,

I see from the error message you are receiving that the database username/password combination you are using for your database is incorrect and therefore you should check the credentials you are using.

All the best,

check pg_hba.conf if it has the user in it and right encryption type

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,005 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot